Applied Corporate Governance
Corporate governance comprises the long-term management and oversight of the company in accordance with the principles of responsibility and transparency. It is the … Continue
Online Courses
Asbestos Awareness
Do you understand the risks associated with the presence of asbestos on the premises? If so, do you know how to avoid disturbance … Continue
Bullying Prevention
Did you know that it is estimated that one in five people are bullied at work? Organisations should embrace and promote an anti-bullying … Continue
Business Writing Skills
Effective communication can make the difference between success and failure, and can even determine the degree of success. This theory also applies to … Continue
Buying for Retail
This is an invaluable course developed specifically for those individuals involved in the purchase and administration of merchandise within small-to-medium retail businesses. The … Continue
Competition and Consumer Law
On 1 January 2011, the Trade Practices Act 1974 (TPA) was renamed the Competition and Consumer Act (2010) (CCA). This course provides an … Continue
Competition and Consumer Law – An Introduction
This course provides an introduction to the Competition and Consumer Act (Cth) 2010 (CCA), formerly the Trade Practices Act 1974 (Cth) (TPA), in … Continue
Corporate Governance – An Induction
Corporate governance is the set of processes, customs, policies, laws, and institutions affecting the way a company is directed, administered or controlled. Corporate … Continue
Customer Service and Selling
In retail, treating your customer well means ensuring that you develop the best goodwill ambassadors your store could have. This course is a … Continue
Develop a Marketing Communications Plan
Is your retail business effectively reaching your target customers? Does your brand enjoy top-of-mind recall? This course provides you with the skills you … Continue
Develop and Maintain Professional Competence
‘Develop and Maintain Professional Competence’ is designed to assist you to look at how personal knowledge is assessed against competency standards and how … Continue
Duties of Officers and Directors
Officers and directors have a duty to act for proper purposes, but do you know what these entail? This course is part of … Continue
EEO – Best Practice Recruitment Guidelines
Both recruitment professionals and employers have legal obligations under the Equal Opportunity Act. They can go further than the minimum requirements and develop … Continue
Ensure Delivery of Quality Products or Services
Customers require timely service and utility of products or services, as well as to be understood, made welcome, and feel comfortable in doing … Continue
Equal Employment Opportunity
Everybody has the right to be treated fairly. Everybody has the right to a fair go. If you think that you’re being discriminated … Continue
Establish Personal Work Goals
This course is designed to assist you to explore your ability to manage yourself, set and meet work priorities, and develop and maintain your … Continue
Ethics and Conduct
Today’s workplace presents you with many situations where your ethics may be challenged or compromised. Growing business opportunities creates new situations. Sometimes people … Continue
Financial Analysis for Officers and Directors
Do you want to increase your financial literacy in reading and understanding financial statements? This course will help you gain deeper understanding of … Continue
Fraud Awareness (Whistleblowers)
Learn how to recognise the warning signs that fraud may be occurring in your organisation. This course focuses on ethical behaviour and explores … Continue
Healthy Thinking
Stress and unhealthy attitudes are major challenges for businesses. The concept of using Healthy Thinking is based on the belief that happy and … Continue
How to Communicate Effectively in the Workplace
Effective communication can make the difference between success and failure, and can even determine the degree of success. Communication is any behaviour, verbal … Continue
How to Develop Business Plans and Budgets
If you are confronted with the task of developing business plans and/or budgets for the first time, this course will provide you with … Continue
How to Improve your Risk Awareness
Taking risks is a normal, everyday necessity. Consciously or unconsciously, we are dealing with or ‘managing’ our daily risks. To ensure the success … Continue
How to Manage Priorities
Do you often feel overwhelmed by competing priorities? Equip yourself with valuable tools that can help you take control of your work schedule, … Continue
How to Manage Stress
Because of the nature of many of our jobs, stress is part and parcel of life. Stress takes different forms in different people; … Continue
How to Manage Workplace Conflict
Do you know what to do if faced with conflict? How would you approach the situation? In this course, you will learn effective … Continue
How to Meet and Exceed Customer Expectations
Ideal for team leaders, supervisors, or experienced staff moving into a management or supervisory position within customer service, looking for tools to help … Continue
How to Write Effective Business Emails
Email has become a major tool of communication in our workplace and requires the same care as any other form of communication. When … Continue
How to Write Effective Business Letters
A business letter creates an image of you and your company in your reader’s mind. A good letter should be effortless reading that … Continue
Implement Continuous Improvement
Have you ever found yourself confronted with a problem at work and wondered why it keeps recurring? Did you feel empowered enough to … Continue
Interior Decoration Online
This course covers the entire Colour unit LMFID4001A from the Certificate IV in Interior Decoration. It also includes more information on the basics … Continue
Introduction to Change Management
Management Effect, in collaboration with Learning Seat, has developed the course ‘Introduction to Change Management’. It aims to provide an overview on the … Continue
Introduction to Mentoring
Welcome to the course ‘Introduction to Mentoring’. This course has been written in partnership with and endorsed by the Institute of Executive Coaching. … Continue
Introduction to Performance Management
Performance management systems can help to align the activities of staff with the strategies and goals of the organisation. When performance fails below … Continue
Introduction to Safety Leadership
The implementation, ongoing maintenance and regular review of an OHS system are essential management functions of Australian businesses and government organisations alike. Our … Continue
Introduction to the Fair Work Act
The Fair Work Act was implemented in January 2010. This course is designed to introduce you to the Fair Work Act and its … Continue
Introduction to Total Quality Management
Total Quality Management (TQM) is a customer-oriented philosophy that ensures all members strive to achieve improvement of the organisation through ongoing participation of … Continue
Key Accounts – How to Strengthen Client Relationships
Do you currently realise the full potential of your existing client-base? The greatest mistake that most organisations make these days is to focus … Continue
Manage Opportunities for Further Improvement
‘Manage Opportunities for Further Improvement’ is designed to assist you to manage and be involved in identifying opportunities for further improvement. Commencing a … Continue
Managing and Developing Teams
A work team consists of a group of individuals who cooperate and work together to achieve a given set of objectives or goals. … Continue
Microsoft Access 2007
Need to grow your knowledge of Microsoft Access 2007? Enrol into one of our Microsoft Access 2007 courses that come in a range … Continue
Microsoft Access 2010
Transitioning into Microsoft Access 2010 and need to grow your knowledge or the product? Enrol into one of our Microsoft Access 2010 courses … Continue
Microsoft Excel 2007
Need to grow your knowledge of Microsoft Excel 2007? Enrol into one of our Microsoft Excel 2007 courses that come in a range … Continue
Microsoft Excel 2010
Transitioning into Microsoft Excel 2010 and need to grow your knowledge or the product? Enrol into one of our Microsoft Excel 2010 courses … Continue
Microsoft Outlook 2007
Need to grow your knowledge of Microsoft Outlook 2007? Enrol into one of our Microsoft Outlook 2007 courses that come in a range … Continue
Microsoft Outlook 2010
Transitioning into Microsoft Outlook 2010 and need to grow your knowledge or the product? Enrol into one of our Microsoft Outlook 2010 courses … Continue
Microsoft PowerPoint 2007
Need to grow your knowledge of Microsoft PowerPoint 2007? Enrol into one of our Microsoft PowerPoint 2007 courses that come in a range … Continue
Microsoft PowerPoint 2010
Transitioning into Microsoft PowerPoint 2010 and need to grow your knowledge or the product? Enrol into one of our Microsoft PowerPoint 2010 courses … Continue
Microsoft Project 2010
Transitioning into Microsoft Project 2010 and need to grow your knowledge or the product? Enrol into one of our Microsoft Project 2010 courses … Continue
Microsoft Word 2007
Need to grow your knowledge of Microsoft Word 2007? Enrol into one of our Microsoft Word 2007 courses that come in a range … Continue
Microsoft Word 2010
How to Enrol Online: Take note of the Delivery Package Number: Level 1 286289 Level 2 286291 Level 3 286292 Package 286295 First … Continue
OHS Emergency Management
Emergency management is a key focus for all organisations. Would you know what to do if an alarm sounded? Would you know who … Continue
OHS Manual Handling
Manual handling is the single biggest cause of workplace injuries! This course highlights the risk of injury that can result from improper manual … Continue
OHS Plant Safety
Plant is the general term given to equipment, machinery, appliances or tools. The risks associated with using machinery and equipment, in other words … Continue
OHS Working at Heights
This course is designed for anyone who works at heights where there is a risk of falling and suffering an injury. Essential for … Continue
Orientation to Aged Care
This course is designed to show you some broad issues facing consumers of aged care services and issues facing carers of the older … Continue
Privacy – Queensland Information Privacy Act
Do you know what ‘personal information’ is? Do you understand privacy law and how it impacts your life everyday? This course will provide … Continue
Project Management – An Introduction
Project management is the discipline of planning, organising, and managing resources to bring about the successful completion of specific project goals and objectives. … Continue
Project Management – Essentials
In this course, you will discover the features which identify a project, and be introduced to the various concepts and techniques you will … Continue
Recruitment and Selection
People are a company’s most valuable asset. Success begins with your selection criteria. If you are in a role that requires you to … Continue
Sexual Harassment Prevention
This course outlines how certain behaviours impact other people and offers guidance on what is acceptable professional conduct. It helps you define what … Continue
Visual Merchandising
Maximising profitability is important to all retailers. To do this, you need to know how to best represent the product. This course provides … Continue
Workplace Health and Safety (2012)
Employers have obligations to ensure work is conducted in a safe manner and to protect you in your workplace, but do you know … Continue